RouteMates Privacy Policy
Effective Date: [Insert Date]
At Routemates, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in the course of providing logistics and trucking services throughout the United States and Canada.
1. Who We Are
Routemates is a leading logistics company specializing in trucking services across North America. Since 2019, we’ve been committed to redefining the logistics industry by delivering reliable, efficient, and customer-focused transportation solutions.
2. Information We Collect
We may collect the following types of information when you use our services, visit our website, or otherwise interact with us:
Personal Information: Name, email address, phone number, billing and shipping addresses, driver's license or identification numbers (for drivers), and other contact details.
Business Information: Company name, job title, business contact information.
Financial Information: Payment details, banking information (for clients and vendors).
Location and Device Information: GPS data (for fleet management), IP addresses, browser types, and access times.
Usage Data: Website activity, inquiries, and communication preferences.
3. How We Use Your Information
Routemates uses your information to:
Provide and manage our trucking and logistics services
Communicate with you about shipments, deliveries, billing, and customer support
Ensure driver safety and compliance through GPS and route monitoring
Improve our website, services, and customer experience
Process payments and manage business transactions
Comply with legal obligations and industry regulations
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Service Providers and Partners: To help us deliver our logistics services (e.g., payment processors, IT providers, route optimization partners).
Legal Authorities: If required by law or to protect our rights, safety, or property.
Affiliates and Subsidiaries: Within Routemates and associated companies for operational purposes.
5. Data Security
We implement industry-standard safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption protocols, and restricted access policies.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Object to or restrict certain processing activities
Withdraw consent where applicable
To exercise your rights, please contact us using the information below.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Policy, or as required by applicable laws and regulations.
8. Cross-Border Data Transfers
As we operate in both the US and Canada, your data may be transferred across borders. We take appropriate measures to ensure that such transfers comply with data protection laws in both jurisdictions.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or direct communications.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Routemates
Email: [Insert email address]
Phone: [Insert phone number]
Mailing Address: [Insert physical address]
