Terms & Conditions

Effective Date: [Insert Date]

 

Welcome to Routemates. These Terms and Conditions ("Terms") govern your use of our logistics and trucking services, website, and any related communications. By accessing or using our services, you agree to be bound by these Terms.

 

1. Definitions

"Routemates," "we," "us," or "our" refers to the logistics company operating under the name Routemates.

 

"Client," "you," or "your" refers to any individual or business using our services.

 

"Services" refer to all logistics, transportation, freight, and trucking services offered by Routemates.

 

2. Use of Services

You agree to use Routemates' services solely for lawful purposes and in compliance with all applicable laws and regulations in the US and Canada. You must provide accurate and complete information when requesting services.

 

3. Booking and Service Agreements

All service engagements are subject to availability and confirmation by Routemates. Once confirmed, you will receive a service agreement outlining delivery details, pricing, and other key terms. Any changes to this agreement must be approved in writing.

 

4. Payment Terms

All invoices are due as specified in your service agreement or invoice terms.

 

Late payments may incur fees or interest charges as permitted by law.

 

Routemates reserves the right to suspend services for unpaid accounts.

 

5. Cancellations and Delays

Cancellation policies vary depending on service type and timing. Please refer to your specific agreement for details.

 

Routemates is not responsible for delays caused by weather, road conditions, customs, labor strikes, or other events beyond our control.

 

6. Liability and Limitations

While we take great care in handling goods, Routemates is not liable for loss, damage, or delays caused by force majeure or acts beyond our control.

 

Any claims for loss or damage must be submitted within [insert time frame, e.g., 7 days] of delivery.

 

Our liability is limited to the extent permitted by law and outlined in your service agreement.

 

7. User Conduct (Website and Communication)

When using our website or communicating with Routemates, you agree not to:

 

Violate any local, national, or international law or regulation.

 

Transmit viruses or malicious code.

 

Attempt unauthorized access to any part of our systems or data.

 

8. Intellectual Property

All content on our website and in our communications, including text, logos, graphics, and service descriptions, are the property of Routemates or its licensors and protected under applicable copyright and trademark laws.

 

9. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and safeguard your information.

 

10. Governing Law

These Terms are governed by the laws of the state or province in which the service was initiated, and applicable federal laws of the United States and Canada. Any disputes will be resolved in the appropriate jurisdiction where Routemates operates.

 

11. Modifications to Terms

Routemates may update these Terms from time to time. Changes will be posted on our website and take effect upon posting. Continued use of our services constitutes your acceptance of the updated Terms.

 

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

 

Routemates

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Physical Address]

 

Let me know if you’d like to include additional clauses like Insurance, Driver Terms, Customer Responsibilities, or if this needs to be jurisdiction-specific (e.g., U.S. vs. Canadian law).